Shopping with Coastal Paws Australia
These terms apply to purchases from our Australian online store. Prices are displayed in Australian dollars. The final order total and available delivery options are shown at checkout.
Product information
Please read the product description, dimensions and care instructions before ordering. Screen settings can affect how colours appear. Select products appropriate for your pet’s size and behaviour, supervise use and replace damaged items.
Orders
Please provide accurate contact and delivery details. If an item becomes unavailable or an order cannot be fulfilled, we will contact you and arrange an appropriate resolution, including a refund where required.
Changes and cancellations
Contact us as soon as possible to request an order change. We may not be able to change an order after dispatch. This does not limit your statutory rights.
Delivery and returns
Read our Shipping & Delivery and Returns & Refunds pages for details.
Your rights
Nothing in these terms excludes guarantees or rights under the Australian Consumer Law that cannot be excluded. For any order question, contact our team.